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How to deal with the chance of water pipes freezing

WATER DISTRICT 2 LOGOPublic Water Supply District No. 2 of Jackson County encourages customers to protect water pipes from breaking during freezing temperatures.  Simple winterization steps can prevent pipes from freezing and bursting inside homes, which can lead to costly repairs.

Customers can prevent frozen pipes during cold weather by:

  • Disconnecting outdoor hoses;
  • Insulating pipes or faucets in unheated areas;
  • Shutting access doors, garage doors, air vents, and sealing cracks that have exposure to water pipes;
  • Locating the master shutoff valve, so water can quickly be shut off if a leak occurs; and
  • Leaving a pencil-lead-thin stream of water flowing during freezing weather.

In the instance that a water pipe breaks and the shut-off valve doesn’t work, please call your Water Department immediately to request an emergency shut-off.  Water Service crews are available 24 hours a day, seven days a week.

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