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Raytown Communications Director Receives National Certification

James Brafford, Director of Communications with the Raytown Police Department, recently received certification as an Emergency Number Professional (ENP) by the National Emergency Number Association (NENA).

In order to be certified, applicants must first meet eligibility requirements that include a combination of experience, education and professional development in the 9-1-1 field. Candidates then must pass a rigorous examination that demonstrates a mastery of the comprehensive knowledge base required of emergency number program management.

Raytown Police Chief Jim Lynch was quoted as saying, “By achieving this certification, Mr. Brafford has distinguished himself as a leader within the 9-1-1 field and has demonstrated his commitment to the Raytown Police Department and his chosen profession.” Mr. Brafford began his career with the Raytown Police Department in 2003. Prior to that, he worked for the Monett Police Department in south Missouri as Communications Supervisor.

The ENP program was established by NENA in 1994 as a way to establish a benchmark of performance of professionals in the 9-1-1 field. There are currently over 1,000 ENPs in the United States and Canada.

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